The first few hours after a storm damages your home are critical. It’s important to be prepared and stay focused during these times, as emergency roof repair services will be just one of the many things you will need to handle within a short time span. Here’s a quick list of the things you should do when handling storm damage:
1. Make Sure You and Your Family Are Safe
Before you make a single phone call, make sure your family is safe and sound. Look out for hazards like power cables and broken glass. If the extent of the roofing damage necessitates alternative shelter, pack food, clothing, and other emergency supplies and have your family stay with friends or at a nearby motel.
2. Call a Roofing Contractor
We recommend saving our number on your contacts list as soon as you’ve read this. The roof insurance claim process involves properly documenting the extent of the damage, which should be done by professionals like us. Detailed documentation is required by insurance companies to ensure accurate calculation of your insurance payout. Being the first on the scene also lets us document everything before volunteers and cleaning crews clear the streets. In addition, it gives us a chance to install temporary roofing if needed.
3. Call Your Insurance Provider
Your insurance provider will send an insurance adjuster, who will verify the documentation and repairs quotation provided by the roofer and later cut the initial check. Many homeowners feel a combination of fatigue, stress and worry for their family at this stage. This is why we take over and work with the insurance adjuster on your behalf. Homeowners who join our Total Care Club can also enjoy benefits like free storm damage repairs and 24/7 emergency roofing assistance.
4. Avoid Storm Chasers
Storm chasers are itinerant “contractors” who follow the path of storms, offering homeowners quick roof repairs. These untrustworthy people prey on homeowners who are in desperate need of shelter and don’t know that they’re being taken advantage of. Consequently, the storm chasers provide subpar work, which is often cleverly disguised so you won’t notice the poor workmanship until months after they’ve already moved on. If someone comes knocking offering unsolicited roofing assistance, let them know you already have the best local roofer looking after your home.
To learn more about storm damage roof repair and our other emergency roofing services, call A-TEX Roofing and Remodeling today at (210) 399-1117. You can also fill out our contact form to schedule a free, no-obligation quote on your roofing needs. We serve many areas in and near San Antonio, TX.